At Thrive we are committed to ensuring the security and confidentiality of any personal information that we hold. Our website has been set up to assist schools, academies and other organisations, as well as parents and guardians, to obtain further information relating to the Thrive Approach.
Thrive Approach Pty Limited (“We”) are committed to protecting and respecting your privacy.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
Information we may collect from you
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.thriveapproach.com.au or using the Thrive-Online programme. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services as well as details of your visits to our site and the resources that you access.
We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our members and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We may obtain information about your general internet usage by creating and using a “cookie”. This helps us improve our site and to deliver a better and more personalised service. They enable us:
– To estimate our audience size and usage pattern;
– To store information about your preferences, and so allow us to customise our site according to your individual interests;
– To speed up your searches;
– To recognise you when you return to our site.
Further information about cookies is available at www.aboutcookies.org.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ actions and patterns and does not identify any individual.
Where we store your personal data
The data that we collect from you may be transferred to, or stored at, a destination within the European Economic Area (“EEA”). The legal protections afforded to your Personal Information in the EEA are similar to those given by the Privacy Act 1988 and comply with APP 8.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Thrive Approach Pty Limited will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.